Upon arrival at the venue, there is no doubting how beautiful and grand it is. We didnt even get our dessert as it took so long we left. We went up to the roof top pool which was so nice as we got in. Very disappointed as have used the spa several times before. He accepted that there was unusual odour in the room but not an overpowering one ( I disagree). Till next time. I'm writing this on the last day of my 3 day/2 night stay in November. Brett Hercock, General Manager at Ragdale Hall Spa, responded to this review. I do wonder what some people expect when booking a spa as some seem to comment expecting lavish luxury and walk around picking fault in the smallest little crack or pass blame when them failing to take out adequate travel insurance. Contact accommodation for availability. The public areas of which there are many and which I like to spend most of my time, range from modern and vibrant through to classic and comfortable, I really can't see how anyone could find fault.The staff stand out as being the best part of Ragdale, every single person is so friendly and will do everything in their power to make your stay perfect. Thermal facilities. We changed into our robes which were described as fluffy on the website but were old, scratchy and a bit gross.We went to see the spa, it felt crowded with people and not relaxing at all! I just love this place and am already planning my next visit. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Shifts are worked between the hours of 9.00am and 8.30pm. An oil diffuser which had been placed in the room did not mask the smell. It was on par with Butlins! Guests are using their mobile phones to take pictures and videos, and are very openly having calls. A bit of constructive criticism here.This was a let down as our last years spa day was to Aqua Sana & they take you to a lounging area & make you a cup of camomile tea after your massage & lie you under a blanket on a lounger, here I felt abandoned & they were onto next body immediately. The staff stand out as being the best part of Ragdale, every single person is so friendly and will do everything in their power to make your stay perfect. Considering how expensive it is to go here its vile! The rooms in Ragsdale/Mendenhall have sinks and large, walk-in closets. There are similar hotels available. Perfection. But then to my HORROR a tampon was resting on the headrests !! Dont book if there is any chance you might need to cancel, Daughter and boyfriend came for a midweek treat, Over 1121 they had problems with her nails being done and chipped so re done but then couldn't use the spa as nails weren't dry, then chipped again. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Our staff can be reached by calling 847.234.1063 and then entering their individual extensions, which are listed below. On several occasions prior to arrival, we had tried telephoning and emailing to add an evening meal onto our spa experience. Thank you for your post. . more. The bread was vile, so was the coffee. Changing rooms are filthy, door hooks hanging off. However a couple of niggles 1. The spa does not live up to the standard and service that theyre charging and the image their portraying. Seconds, minutes, hours, days, gone before we can even count them. My day overall was relaxing in lovely surroundings still, and my treatments were fabulous. Cleanliness. Dont book if there is any chance you might need to cancel, Daughter and boyfriend came for a midweek treat, Over 1121 they had problems with her nails being done and chipped so re done but then couldn't use the spa as nails weren't dry, then chipped again. You can bring your own robe. Positives, the robes were comfy and the rooftop pool was lovely. Ragdale Village, Melton Mowbray LE14 3PB England, Lock in the lowest price from these sites. The rooftop pool is nice but the steps are super slippy. Ragdale Hall Spa, Ragdale Village, Melton Mowbray, Leicestershire, LE14 3PB. We then went for lunch, we were seated and our order was taken. What food & drink options are available at Ragdale Hall Spa? I was particularly pleased to read your comment on the team and the fact they do go above and beyond to make stays as special as possible. By continuing to use our site, you accept our use of cookies which is detailed in our privacy policy. Will never come back and will encourage people not to go here. We had breakfast in the room, hoping it would turn the stay around. Champneys Henlow: 10 reasons why I was less than impressed with this Champneys - See 2,717 traveler reviews, 898 candid photos, and great deals for Champneys Henlow at Tripadvisor. The public areas of which there are many and which I like to spend most of my time, range from modern and vibrant through to classic and comfortable, I really can't see how anyone could find fault.The staff stand out as being the best part of Ragdale, every single person is so friendly and will do everything in their power to make your stay perfect. We returned on Friday from a fantastic 4 night stay . Candle pool was delightful. I have been visiting Ragdale for 20 years and felt I had to write a fair review. (This should have been 34 degrees). June 12-16. Thank you for taking the time to post your review. One thing that we found odd is you are given a metal jug to go and fill up for water. Electric Car (EV) Charging Station at Ragdale Village, Melton Mowbray, LE14 3PB, United Kingdom. The outdoor waterfall pool is unfortunately still closed at the moment but we do hope to have reopened soon. The public areas of which there are many and which I like to spend most of my time, range from modern and vibrant through to classic and comfortable, I really can't see how anyone could find fault. For specific enquiries, we recommend calling ahead to confirm. Location. It was some of the poorest food Ive ever eaten in a restaurant. We also would have liked some cake mid-morning, to be told by a member of staff at 10:30 they'd not had time to get the cakes out yet? Reviewed 1 March 2022. By continuing to use our site, you accept our use of cookies which is detailed in our privacy policy. I have noted your comments on service with our restaurants and bars and want to assure you we continue to give energy to getting the service in these areas correct. Melton Mowbray You can bring your own robe. Thank you! Claim your listing for free to respond to reviews, update your profile and much more. My anxiety levels have been Sky high since covid but they were very understanding and I cant fault the help they gave me. We had a few spa treatments and again, super lovely staff and a really relaxing experience. Yes some staff are young but it is great to see them being guided by their experienced colleagues, all performed in a friendly way just as I would expect in a relaxation resort. I was particularly pleased to read your comment on the team and the fact they do go above and beyond to make stays as special as possible. This is neither right or relaxing. All the pools were warm and the outdoor ones were like walking into a bath. The communal areas have remained at the same temperatures as in previous years. Ragdale Hall Spa: Two night taster break with daughter - See 1,969 traveller reviews, 875 candid photos, and great deals for Ragdale Hall Spa at Tripadvisor. History. I had acupuncture for the first time and found Dr Heli to be a wonderfully relaxing person who put my mind at rest and explained what she was doing and how it would help! Both pools were also cooler than usual and the jacuzzi failed to impress as it was lukewarm. We were delighted to experience a five star break . Get set up in seconds & start chatting with employers in minutes! Taxes and fees that are shown are estimates only. 1 night in a simple single, great shower but single bed.. Then moved into preferred luxury single . Book Hoar Cross Hall Hotel And Spa, Hoar Cross on Tripadvisor: See 7,124 traveller reviews, 2,560 candid photos, and great deals for Hoar Cross Hall Hotel And Spa, ranked #1 of 1 hotel in Hoar Cross and rated 4 of 5 at Tripadvisor. Call us on 01664 433027 or email Gemmajackson@ragdalehall.co.uk. I last visited around 6 years ago and it was beautiful! Guests are using their mobile phones to take pictures and videos, and are very openly having calls. below average. The steam rooms smell like standing water and not pleasant. They also have been offered 4 hours of use of facilities but seeing that they live over 2 hours each way not cost effective. As a gesture of goodwill & considering my previous patronage he offered me a one-night stay at the Hall as his guest. Shifts are worked between the hours of 9.00am and 8.30pm. I think for that price for 2 days it should be excellent and a couple of other issues, one with room and other with room temperature. The original hall was built in 1785 in the late Georgian period by Robert Shirley, 6th Earl Ferrers, and was made of timber. This shouldve been a sign of the poor service and standards that would follow at the spa. It is saddening to read this post from a loyal customer of over 20 years. Afterwards she left me to get dressed & told me to keep rehydrated, but didnt give me a drink, then took me into corridor & pointed me in direction of waiting area & said I could sit & wait for my friend, again given no drink. . Soup and desserts, gorgeous. However when it came to looking at booking the mini break we were horrified to see how much Ragdale had hiked their prices up per night and now only offered 1 treatment with the package instead of 3 Treatments as it had been for the 20yrs Id been going. Tripadvisor performs checks on reviews. Nearby attractions include The Green Place (4.6 miles), Lakeside Clay Shoot & Fishing Lakes (2.6 miles), and The Royal Oak, Cossington (5.0 miles). Choose between two fantastic offers at our favourite spa hotel in Leicestershire. They have been given a refund of 116 which ragdale say is fair, and they don't like I have commented on trip adviser. Given a spa day voucher for Xmas Absolutely no flexibility on the meal choice - can't even upgrade and pay for a meal rather than something we don't like - they would rather it went in the bin Seems like the recent reviews are right about poor customer service Disappointed - would never visit again Want a refund for voucher but no one reply's to emails. Gorgeous ragdale but some obvious challenges. But when youre done you just get up n walk out, no one to greet you or offer a drink , just off you go. Learn More I highly recommended a visit to Ragdale for anyone wanting a relaxing stay with damn good food and service. View all. There was also a blood stain on one of the comfy material chairs, next to the infinity pool. I did a few relaxation classes and a couple in the exercise pool. They are delightful and friendly. The phone was left unanswered and emails ignored. The start of the year is always exceptionally busy for the administration departments with people reclaiming vouchers and planning the year ahead but failing to return messages is very poor. Taxes and fees that are shown are estimates only. The new pools upstairs are excellent & relaxing areas are serene. Youre also not allowed to wear flip-flops around the pool or spa areas, so you spend most your time trying not to slip while holding your shoes at the same time!We were sent from pillar to post for our lunch reservation, with neither restaurant showing our booking on their system. You can save up to 35% on a blissful two-night spa break this year, plus you'll receive a Clarins gift, worth over 35. However other aspects of my day badly let down the experience. The service in the restaurant and verandah bar is hopeless now - we just felt ignored/ neglected - have a think about what you can do with less staff ( as you have less!) I highly recommended a visit to Ragdale for anyone wanting a relaxing stay with damn good food and service. Tripadvisor performs checks on reviews. Apply to Part Time jobs now hiring in Wartnaby on Indeed.com, the worlds largest job site. The buffet was ok, but I've known the selection a lot better on previous visits. First spa break since before covid and had some vouchers to use up before they ran out. Ragdale Hall, located in the rolling Leicestershire countryside, combines state-of-the-art facilities with the charm of traditional Victorian architecture to create one of the most luxurious and relaxing health spas in the country. Basically didnt want to know. They went to the lighthouse spa with a voucher we got them and they thought that was brilliant. Can not express enough how disappointing this all is 2000 for just 2 cheapest rooms for 2 nights and one lousy treatment each. This is neither right or relaxing. Booking was not brilliant but that was not their fault. The restaurant is lovely and the service just right. evening has gone up a notch since my last visit- absolutely amazing! 21 jobs. Couldnt find a cup or a glass to use the water fountain, waited 10 mins & then my friend reappeared, as she had been taken to a cafe in the other direction after her massage & we had to find each other.. again she was not offered a drink. See more questions & answers about this hotel from the Tripadvisor community. Thank you to everyone. No one was cleaning at all. No side plates either? My friend went back to reception to retrieve our bags left whilst on tour, she could see them behind a desk, but neither staff member looked at her, one on phone & 1 chatting to a customer, we waited & then just whispered could we have our bags, and was given a scowl & a comment Im talking..so we just went behind the desk & grabbed the bags! This was acceptable to me.I wrote to him on 1 October thanking him & saying that as I had quite a long way to travel would it be possible to combine his goodwill gesture with a further couple of nights stay which of course I would pay for. The staff were friendly and helpful.You could eat breakfast in your room but we preferred to go down to breakfast. Says a lot sadly.More. From arriving and a porter parking your car and taking your luggage to the room our break has started after a long drive. The pool area air temperature was a lot cooler than I had ever known it. This was acceptable to me.I wrote to him on 1 October thanking him & saying that as I had quite a long way to travel would it be possible to combine his goodwill gesture with a further couple of nights stay which of course I would pay for. We have the most extensive spa facilities anywhere in the UK including six pools, all available at no extra cost. I had acupuncture for the first time and found Dr Heli to be a wonderfully relaxing person who put my mind at rest and explained what she was doing and how it would help! Review of Ragdale Hall Spa. Elaine Warren, Leicestershire . View all. We wont be booking again. (I was shivering at one point). We look forward to welcoming you back soon. He accepted that there was unusual odour in the room but not an overpowering one ( I disagree). View all. The Star Inn 1744: Sunday Lunch - See 274 traveler reviews, 58 candid photos, and great deals for The Star Inn 1744 at Tripadvisor. The lazy river was closed on our visit, it would have been nice to have been made aware of this in advance of our trip or even by staff on the day. We were so lucky hottest day of the year on Saturday when we were there. 18- and 25-day residencies for individuals and 1-week residencies for groups. We are all a bit obsessed with time. Hotels near The Stute - Holwell Sports & Social Club. Writing this on my second night of a 2 night stay and cannot wait to come back! Hotels near Norwood Park Golf Course, Southwell on Tripadvisor: Find 35,349 traveller reviews, 1,134 candid photos, and prices for 313 hotels near Norwood Park Golf Course in Southwell, England. Terrible food, run-down facilities, total rip off. For specific inquiries, we recommend calling ahead to confirm. The communal areas were also not very warm The lunch was not up to their usual standard and I was quite glad I had only booked 1 night. The Leicestershire countryside, remarkably unspoilt, is its own attraction, and Ragdale Hall is well placed for you to enjoy it. I have passed a copy of your post to Dr Heli! However other aspects of my day badly let down the experience. It is set in beautiful countryside, it has a homely feel and bedrooms are very comfortable. Beautiful gardens, outstanding service, and impeccable food. There was also a blood stain on one of the comfy material chairs, next to the infinity pool. Beyond the wonderful spa facilities, Ragdale Hall offers 90 comfortable and well-appointed guest rooms to accommodate singles, couples and groups. An oil diffuser which had been placed in the room did not mask the smell. We only knew when we went to use it, to find it was drained with buckets and equipment left in it. I've always loved the time there and can find very little to fault. Offer based on sharing a Luxury Twin/Double/Triple Room for two nights. The engineering team continue to work tirelessly to keep all areas open and warm but we cannot hide the fact we have had some challenges. . 1 2. . It might not be perfect but, for me over these last 30-odd years, it has become somewhere I love to be. Here at Ragdale Hall Spa, our dedicated team of 520+ employees, stretching across 25 departments, are those who make our exceptional reputation possible. There are more places to choose from in the, ragdale hall health hydro hotel melton mowbray, Frequently Asked Questions about Ragdale Hall Spa. I am pleased to read you thoroughly enjoyed your facial. Service. #3 of 5 hotels in Melton Mowbray. I can recommend the cocktails in AVOID! Review of Ragdale Hall Spa. Purchased an evening experience as a gift. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. Leicestershire As a group, we visit Hoar Cross Hall annually, as it was a special occasion, we visited Ragdale Hall for the first time on 15th January. 1,977 reviews. Information provided by PlugShare, the world's most popular map for finding electric car (EV) charging stations. This includes personalising content and advertising. I think for that price for 2 days it should be excellent and a couple of other issues, one with room and other with room temperature. There are similar hotels available. Changed into robe & went for lunch, which was delicious, dining room smelt. The Star Inn 1744: all very good apart from hot water in the morning - See 274 traveler reviews, 58 candid photos, and great deals for The Star Inn 1744 at Tripadvisor. Lots of young people learning on the go from some of the more experienced staff. For a limited time receive a complimentary 25 treatment voucher for every 250 spent on gift vouchers. Probably not? Location 4.6. So you sit in a nice waiting area & the therapist calls your name & you go to a room for your treatment, which was lovely, just a young girl, but she was good. The hotel's grounds run straight into farmland, and the reception staff can advise you on the best walking trails to follow. Ragdale Village IRRESPONSIBLE with food allergy, would not acknowledge mistake. Ragdale need to assess what they are charging for the level of rooms and facilities offered and do some kind of bench-marking exercise, there are some fantastic spas in the midlands that offer much better facilities and rooms. Simply PerfectI'm writing this on the last day of my 3 day/2 night stay in November. I can recommend the cocktails inSimply PerfectI'm writing this on the last day of my 3 day/2 night stay in November. They get it so right with service and care. Ragdale Hall Spa 3.6. Champneys Tring: Disappointing - Read 2,837 reviews, view 1,587 traveller photos, and find great deals for Champneys Tring at Tripadvisor. Glass bottles like everywhere else would of been nicer.Temperature of pools was find although very cold around the pool and not comfortable to sit around.Classes and Gym were great and also treatments.The whole place is freezing cold so bring layers for under your robe.Food - Dinner isnt good food luke warm and very salty. Breakfast and Lunch were fine.For the money its not worth paying the extra its a mid range spa and not too end as advertised. Review of Ragdale Hall Spa. more. I will go to Aqua Sana again or try some of the other places in the local area! fishy, but I can cope with that. First spa break since before covid and had some vouchers to use up before they ran out. We are recruiting a Head of Visitor Experience to ensure delivery of a high-quality experience to everyone who visits Leicester Cathedral. I attended Raqdgale Hall today 29/11/22 on a day package (Harmony Day) with a friend. Please Ragdale make these standards very clear on arrival and ask staff to be on the lookout. Mottram Hall: Avoid - Spa Overcrowded and Restaurant Chronically Understaffed - See 2 782 traveller reviews, 1,190 candid photos, and great deals for Mottram Hall at Tripadvisor. Excellent. Review tags are currently only available for English language reviews. Staff pleasant, spa was amazing with many choices of pools, choose any classes for pools. The bar was great in the evening so nicely decorated and lovely drinks - great addition. We didnt even get our dessert as it took so long we left. The candlelit pool was cold, so much so I actually got out. It was very slippy! Breakfast in room lovely but due to size of the room had to sit on the bed so not very comfortable. Our stay from Thursday until Saturday (11th-13th November) was a complete train crash from start to finish. Bed was comfy and I slept well on my 2 night break. Highly recommended. We dont always get everything perfect but we work exceptionally hard to give every single guest that arrives at the Hall a memorable experience.Thanks again for posting. Full-time +3. 1,975 reviews. Thank you for the kind words. After looking around the spa we went to the Veranda bar. As a new first year student, you are guaranteed an offer of University-managed accommodation if you apply before 1 September in the year that you start your degree. This is the version of our website addressed to speakers of English in the United States. Went in the shower the fixing came completely off. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. When seated, we ordered Prosecco to the table, it was a birthday celebration. 22,691 - 24,800 a year. Contact accommodation for availability. Ragdale never fails to please. Visited Ragdale for the first time with my best friend. !There was also a blood stain on one of the comfy material chairs, next to the infinity pool. #3 of 5 hotels in Melton Mowbray. The Verandah Bar looks nicer enough but nothing special. The food is amazing, the rooms are lovely and the infinity pool is dreamy. I ordered grilled asparagus to start, which was some salad leaves thrown into a bowl and some boiled asparagus with a bit of salt. Escape to the countryside and enjoy two or three nights of relaxation saving around 100 per person. Leicester +1 location. However other aspects of my day badly let down the experience. A thumbs up would of been ok! June 24, 2022 . Rang Ragdale a couple of hours before and explained pregnant and in A&E. I went to Ragdale Hall with my sister for spa and an overnight stay, a birthday treat from ourselves to ourselves. . The original dedicated spa retreat, Ragdale Hall is a large, comfortable country house set in attractive gardens and grounds. Usual breakfast to the room was good as ever. Chris, Duty Manager, explained that no other accommodation was available. #3 of 5 hotels in Melton Mowbray. more. Such a lovely spa weekend away with my partner. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Everyone is entitled to an opinion but some of the latest are ridiculous. The staff looked stressed, overworked, and scruffy with their shirts hanging out. A really lovely read, I will share with the team, This is the version of our website addressed to speakers of English in the United States. Changed into robe & went for lunch, which was delicious, dining room smelt. Ragdale Village, Melton Mowbray LE14 3PB England, Lock in the lowest price from these sites, Given a spa day voucher for Xmas Absolutely no flexibility on the meal choice - can't even upgrade and pay for a meal rather than something we don't like - they would rather it went in the bin Seems like the recent reviews are right about poor customer service Disappointed - would never visit again Want a refund for voucher but no one reply's to emails. Keeping the mood relaxed has always been a Ragdale speciality, please dont lose it! We know the best moments become memories, and these last forever. We ended up calling someone over. With reference to temperatures within the spa and pool areas, I want to guarantee you that we monitor these very closely and when temperatures have dropped in certain isolated areas the engineering team have worked tirelessly to address. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. At that time it was known as Rakedale Hall. golf memberships in pinehurst nc, obituaries albany, ny times union newspaper, native american names for little bear,