Hillary's were slated on Watchdog - very bad fitting, didn't patch up bits of the walls they knocked off etc. He was extremely helpful and talked through the best options for the shape and size of our windows, which made the decision making easy! Fantastic service from Hillarys. We are thrilled to hear he went above and beyond to deliver great service. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. HIGHLY RECOMMENDED AND WELL WORTH FIVE STARS! Sorry, your sample basket is full. Would definitely recommend Hillarys based on the service George has provided. Welcome to the Digital Spy forums. Thanks so much to my brilliant advisor Lisa (Gracesp), who has already helped me with curtains and blinds, and fitter Mike (Blastspf) - you made it all very easy. If a stain won't lift easily with a damp cloth, you could try treating it with a fabric stain remover. I explained they were way more expensive than the alternative and he offered to price-match. My parents used them without any issues, they had Victorian shutters which were really expensive from the local store and hundreds of pounds cheaper from. Would highly recommend! Thanks for sharing.Laura. Companies can ask for reviews via automatic invitations. Problems included the chains being too slack (and snagging over the louvres), wide gaps between the blind and wall, head rails too short and insufficient louvres to fill the window gap. We had a really good experience with Hillarys. An expert local advisor will then pay a visit to showcase the full range of fabrics, offer advice on styles and choices, and take window measurements. Delete a fabric to replace it: Quick fixes and solutions for if something's gone wrong, My Roman blind wont open or close properly because there are some loose cords at the back of the blind, The louvres on my Vertical blind wont rotate, The slats on my Venetian or Wooden blind wont tilt, My Venetian or Wooden blind is stuck in the raised position, The consolidator on my blinds cord has come apart, looking clean and fresh with our how to cleaning guide. The sales advisor wasn't pushy and gave great advice. The slat will last longer as it is thicker than Hilarys (their sister company who makes them is called Arena) and really is worth the extra 20 quid or so. Wish I had done that in the first place rather than have this company waste almost a month of my time! Ratings by category. They guy came out gave me a quote and came back a few weeks later with the blind. The day of the fitting we were incredibly impressed with the way he worked and his eye to detail and perfection . The blinds are great quality and weve received amazing service. Editor, Marcus Herbert. Naturally, I asked for this in writing. He kept me up to date on his arrival, he was courteous and worked methodically and took great care when in our home. We need to order a replacement slat for the plantation shutters in our home which are made to measure. 3.3 Work-Life Balance. Some fabrics, especially those made of natural fibres, are more prone to creasing than others. 3.1 Pay & Benefits. Also provided service to our previous home and delighted to have Richard once again getting the job done. 2023 Trustpilot A/S. As longstanding (40 years plus) customers of Hillarys we are appalled by the company's attitude and will not be using them again. I've used them and will be using them again. Also Karol. Great service from George Mavridis (KESWICK SP). Hi Srinivas,Well done to Nish for looking after you so well! They told me they may not be able to make the original date but said theyd reach out. Date of experience: 23 February 2023 Reply from Hillarys JulianHJ 8,550 posts 249 months [report] [news]. Excellent service from start to finish. Anyone can write a Trustpilot review. If the survey, fitting and end product is to the same standard, I will be very pleased. Had 6 windows dressed today so beautifully with curtains and blinds, some on difficult crumbly walls.Surge (112692) was delightful. Customer service was polite, but rubbish at helping me out, telling me Id have to wait another 2 weeks for an appointment! 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Terrible service and Im still waiting for my curtains to be fitted a month after they cancelled the install two days before they were meant to be fitted. Hillarys Blinds offers convenient in-home appointments to customers. Thank you Don. They havent, Ive had to call every time and the other day was told by the account manager that Id be contacted by Wednesday (today), no one has contacted me to let me know when theyll be fitted. Hi Don,We are so pleased to hear you're happy with the service and product provided and you enjoyed your experience with us! Hillarys installed our Roman blinds in the dining room and some Venetian blinds in my office. Suggest you search for it and read the comments there. If your Roman blind begins to hang unevenly, simply re-tie the cords at the back of the blind to restore its appearance. They will seem expensive if you are comparing them to the 3 Blinds for 99 companies. Would highly recommend as we love our new blinds expertly fitted by Neil and will definitely be calling on him in the future. Mark the installer 118576 trialspf did an amazing job fitting my shutters. Subscribe to Hillarys https://www.youtube.com/user/Hillarysblinds?sub_confirmation=1If youre considering new blinds for your home, take a look at our short video following Barbaras story. Janet, Hi Jan,It sounds as though our advisors have done a fantastic job, well done to both! Beautiful orange and pumpkin coloured curtains with thermal linings were fantastic, thick and luscious. I ordered shutters 4 months ago and Im still waiting for them to be fitted. There's been a similar thread on DS recently on the same subject. Reference 111-119. You can find your nearest Somfy Expert by visiting Somfy's dealer . Thank you Martin Lisbon 117462, Hi Michael,What a fantastic great all round review!We are delighted to hear of your experience and know Martin will appreciate this feedback, I know we do. Firstly, unhook all of the louvres, then use the wand to turn the hooks to the side-on position. They are notorious rip off merchants. We were very agressive when negotiating price & got around 25% off the initial price! Its just as simple to use as a Roller blind, but operates like a Venetian blind, with the clever fabric combining translucent and opaque horizontal stripes. 26/05/2018 12:50. There was a programme on BBC watchdog about the shite job they made and the difficulties they had getting them repaired. You can also order free colour swatches prior to the home visit too. To reattach it, simply insert the plastic clip thats attached to the cord into the part thats attached to the back of the blind. CEO Approval. Add message. Wanted full amount.I would not pay all until satisfied.Blinds arrived,one lot too short,reordered,replaced.Then rail would not work!Reordered,arranged date I had to cancel as family were coming.Told Dandelion to phone to rearrange.Still waiting. It's just as simple to. The two windows came in at 240, which was double the quote from the local competition. The striped design was just what she was looking for and she couldnt be happier with her new motorised blinds.Theres a lot to love about what we do. United States39 reviews. Hillarys recently installed seven vertical blinds at our home and we were not happy with the fitting of any of them. I called a local shutter company who cant help either as they are custom made and they said its standard practice for them to make extra slats and do provide after care for customers who purchase from them with no imposed time limit. A week later a telesales rep called to see if we wanted them. A week or so later someone rang me to ask if I was happy with the quote. To get a good quality blind measured and fitted they seem pretty reasonable from the quotations I've seen. Hi Clare,We love to hear our customers would recommending our service!Thank youTom, Beautiful shutters fitted in my guest bedroom which look fantastic and are perfect for the job of filtering strong sunlight. Wed never use anyone else. Customer service were very unhelpful, both over email and by phone. 1 was here. If you are still having trouble operating your blind you can contact a member of our customer services team who will be happy to answer any questions you may have. I like the idea of having the measuring and fitting done for me.but I am not keen about having to negotiate the price to get a reasonable deal. 216800) quoted for my shutters. Blinds came within two weeks of being measured so all good. Don is always professional, communicates well, turns up when he says he will, always delivers to a high standard, provides really valuable input and ideas when trying to decide what items to choose and is always a real pleasure to welcome into our home. Hillarys has been helping make homes beautiful across Great Britain and the Republic of Ireland for more than 45 years. Simply place the cord back inside one half of the consolidator, making sure that the knotted ends are fully inside, and attach the other half by clicking it together. Read Our Easy to Follow Troubleshooting Guide from Hillarys and get Your Blind Back in Working Order. Companies can ask for reviews via automatic invitations. Expertly guided by our consultant Neil Evans. Previously had 2 lots of blinds from Hillarys.Great.Needing new blinds,contacted the company.Came,measured,costed and paid. My blinds that he fitted are beautiful, the quality and Care that was put into fitting them are of excellent Standard Thank you!, Very happy with the service from hillerys Aqeel was very helpful with picking the right roller blinds. Mumsnet carries some affiliate marketing links, so if you buy something through our posts, we may get a small share of the sale (more details here). Having recently renovated her kitchen, Barbara wanted a blind to suite with her new colour scheme and it had to be the perfect finishing touch to her room. We use dedicated people and clever technology to safeguard our platform. We got a quote from them and it was something like 300 more than from a local supplier. To relieve this, locate the cog which sits where the blinds cords enter the headrail, then nudge it with a screwdriver or pen until it becomes loose. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. But because they were installed more than 5 years ago Hillarys said that they arent able to provide any help ordering a replacement part. He added that Clinton got a kick out of seeing a light-hearted NY Magazine photo-essay of her various glasses-wearing poses during recent Senate testimony which he said she saw crystal clear.. Then he texted me again to try and rearrange, which I did, to give him the benefit of the doubt. Step 3. Revenue: $100 to $500 million (USD) Competitors: Thomas Sanderson, Blinds to Go / Le March du Store, Carpetright. Fantastic service from Hillarys. We are loving the feedback for Don, thanks for sharing this with us.Laura. Pros. We were well looked after and advised by our consultant Nish (Advisor Madeira) who also came back to expertly fit them. I think John Lewis stock Hilary's blinds. Established in 1971, Hillarys provides made-to-measure blinds, curtains and shutters to customers in their homes throughout Britain and Ireland. Would recommend Hillarys to anyone. Verification can help ensure real people write reviews about real companies. I will update my review once shutters have been installed. He was very pleasant and arrived early but did ring first to make sure it was OK. If it was not me calling them, I would not know about it and would be waiting for them to come today! Subscribe to Hillarys https://www.youtube.com/user/Hillarysblinds?sub_confirmation=1If you're considering new blinds for your home, take a look at our short . They are 1 man band franchises so each is as good as its owner I'm afraid. The blinds are of a great quality. All Rights Reserved. ?.Be warned people,Never again.Just want your money,then adios.We purchased 3 sets of curtains with matching cushion covers x4.costing in excess of 1000.The response was very negative.We were told we should have read the instructions,there were none.Very rude. This was excellent and installation occurred on the forecast date, without any hassle. . So glad I chose hilarys over the other companies. Hillary's blinds are consistent and verry good value for money, they last years. We ordered during the January sale and so the price was also very reasonable and for such high quality product. He was incredibly helpful and friendly. Add vertical blinds for a contemporary feel. we used a local company offering 3 blinds for 150, I think. Your talented representative was able to discuss and agree the design and estimate total cost, then measure up, on the first visit. It is always me chasing them, theyre never proactive or forthcoming in resolving the situation. Business Outlook. 2 reviews. That's it, your sample basket is full. I found Hilarys quite expensive. Everything in the Value collection is covered by our 12 month guarantee, which includes replacement or repair. Gently pull the old cord to thread the new cord through the blinds. The fitting went smoothly and even the rubbish, including the old blinds was taken away for disposal. They had a special offer on but were probably still much more expensive than some local suppliers. He went over and beyond the call of duty in the smallest detail. Cushion cover fell apart after one wash.Customer services not interested.Did we read the instructions?WHAT INSTRUCTION? But it's not just the 50 years' experience that. Get the quote and then wait a couple of weeks as they discounted further both in my experience and my parents'. To finish, reattach the cords at the back of your blind. 26/05/2018 09:53. The blind was fitted to our needs millimetre perfect, we are very happy with it, thanks.Azmat Ali ref 118591 Burnley area. Our advisor was a pleasant lady, clear and informative when explaining about the product we choose. WASHINGTON Secretary of State Hillary Rodham Clintons new eyeglasses arent just a new look they have a special lens thats used to treat double vision, eye doctors told The Post. Expertly guided by our consultant Neil Evans. (Image credit: English Blinds) Often a cost-effective solution as well as a flexible one, vertical door blinds have shaken off their dated office image. Our fitter, Cruise did an excellent job. Measuring and fitting done by same person. Melia our representative was very helpful, knowledgable and experienced in her field. January 2023 someone came finally to change the blinds and then the calls started for the balance to be paid in full. Using our site means you agree to the use of cookies and similar technologies. Not very encouraging - methinks Watchdog didn't do it any favours. Anyone can write a Trustpilot review. With the cords detached, lower your blind as far as it will go using the sidewinder chain. He was freindly and helpful, discussing the range of options before we decided. The colour and style is spot on, and the whole process was quick, easy and fuss free. Once re-inserted, your blind will tilt like new. The installation of the blinds was very quick and efficient and we are very happy with the quality of the products. Suggested companies are based on peoples browsing tendencies. Each appointment was kept and on time. Suggested companies are based on peoples browsing tendencies. Arrived on time and with efficiency and expertise fitted our blinds in good time. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. We are happy with them. Sigh. Mike Carroway. 31 Mar 2021. He displayed in-depth knowledge of all the Hillary's products. From your comments I am not sure that I will use them. Apparently this is company policy. Measure the window's width from left to right. so pretty painless all round.The electric blinds were installed perfectly and look great.Very impressed how well Hillary's have got their system together. Made with Yesterday he installed 15 blinds on our new build and his service once again was 5 star. We've just used Hillary's (for blinds not curtains) and they were absolutely fine. Thanks a lot to all staff, Information provided by various external sources. He knocked about 50 off when we didn't seem keen, and we said we'd think about it. Youll notice a long rod running the width of the blind, which should be inserted into a mechanism on the side of your blind where the wand or cords are located. I got new blinds from them for my old mother's house a while back after I got new double glazing in. Came to the house with all correct ppe and social distancing measures in place. Good product, the cat breaks the clips on the verticals & they've just sent a bag of bits out to fix 'em for free. We have the wooden slatted ones and some placcy verticals. Wonderful service, friendly and knowledgable and went the extra mile to deal with our very wonky windows to ensure our blinds looked their best!! If your blind has loose cords at the back, it is because this device has been activated, temporarily detaching the cord from the blind. Blinds were fitted over a year ago and was not fitted correctly, too large . Hi Mike,We are so delighted to hear of the service Azmat has provided and we thank you for sharing this with us! It goes against our guidelines to offer incentives for reviews. Rachel. I would definitely recommend! We used them in our "old" house. Clinton, recently treated for a blood clot near her brain after a fall, wore the Fresnel lens to aid her left eye during the Benghazi hearing. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Loads of support, loads of training offered to further knowledge and skills. Id recommend them, I got several blinds from them, one being a very awkward dormer window. Never again Hillarys, never again. I was really pleased with my new blinds Daniel Shortland was very helpful and he did a wonderful job an he wasn't here for very long, he also wore a mask which I was pleased about so thank you for all your help and the price was very reasonable. Add cord cleats or nails to securely wrap the cords around. Really helpful and explained everything really well. So we didn't use them. We also ensure all reviews are published without moderation. Never pressured into buying but given good advice and time to think about the offer. His communication was excellent especially as I was having to co-ordinate with a family member to give him access. Shell be wearing these glasses instead of her contacts for a period of time because of lingering issues stemming from her concussion. And because we want you to be completely satisfied with your window dressings, we offer a full 12 month warranty which starts the moment your products are fitted. We had wooden slat venetian blinds in bedrooms, metal slat in living/dining room and metal slat ones fitted to the patio doors. After Aqeel cancelled on me the second time, I found a local fitter, who came to see me that very evening with his sample books and I purchased the blinds and am having them fitted this week! Thank you. With them on she sees just fine, State Department spokesman Philippe Reines said Friday morning, after the Post wrote about Clintons new specs. Available in a range of gorgeous . Review this company. Waited 3 weeks for an appointment with a consultant (Aqeel) and was given an afternoon window of 3pm-6pm. The starting price is always a joke, like Thomas Sanderson or the double glazing cowboys. All rights reserved. I can recommend Peter from Hillary's to fit all your blinds for all types of windows. Step 2. Create Comparison. They were happy to come to London so may go elsewhere. When there is no slack left in the cords, re-tie any cords that are too long and make sure they are all the same length. WASHINGTON - Secretary of State Hillary Rodham Clinton's new eyeglasses aren't just a new look they have a special lens that's used to treat double vision, eye doctors . I've used this company a few times and have been very happy with the service, price and quality of the stuff I've bought: Main reason I was thinking of using Hillarys was due to them doing the fitting. Verification can help ensure real people write reviews about real companies. The fitting was quick, clean and tidy. Replies to negative reviews in < 24 hours, Colwick Business Park, Private Road No 2, Colwick. 2 Colwick Cons. I am so impressed with the whole experience we had with our advisor Levent (Tyrell 118625). I'm keeping my fingers crossed that the survey and fitting go just as well after ready some horrendous reviews on here. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Inside mount blinds work well with curtains or drapes. If you are still having trouble operating your blind you can contact a member of our customer services team who will be happy to answer any questions you may have. Hilary's. The quality of them is excellent and they look beautiful. We take the greatest of care to make sure that your gorgeous made-to-measure blinds, curtains, shutters and awnings look and fit exactly as they should. All Rights Reserved Copyright 2023 Hillarys. 14 Feb 2023. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Extremely efficient and professional service. Sign up to our newsletter and receive 10% off your first order. Location. Hilary's blinds provided us with a first class job. To comment on this thread you need to create a Mumsnet account. GB. We believe a childs world should be safe and secure, which is why we fit child safety devices on all of our Roman blinds. Customers can request an appointment at a time that suits them. Now that you know how to install horizontal blinds, it may be time to continue with more window treatments. It goes against our guidelines to offer incentives for reviews. We got them in for a quote on two modestly-sized windows and four Velux skylights. Antcliffsp 118489 came out to measure for shutters on 2 Bay windows. Insights into Hillarys Blinds Based on 20 survey responses Areas for improvement Support from manager Inclusive work environment Energising work tasks Stressful, average salary for very long hours, forced to work weekends to complete office tasks, disgruntled workforce Senior Management (Former Employee) - South of England - 27 March 2022 Enter your email address to receive updates on our latest collections, trends and exclusive offers. I called customers services over a year ago , no one came to rectify the problem.