Save the pdf email that comes with tickets attached, as that email bailed me out a couple of times after other encounters with their poorly working app. We often link to other websites, but we can't be responsible for their content. Same here, I've logged in and My Events is empty. They show up on website though. Can transfer over AXS app. no confirmation that I bought them or anything, then I hit the back button & it doesnt say i purchased anything so now i am scared I bough multiple tickets because after the 3rd step, its just a blank screen. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Of course that was frustrating, I thought maybe they didnt completely transferred from my friends app but they did because my friend doesnt have them no more either just proof that they were transferred to me.. Worked last week when I checked. Solid Gold Turf Club St Paul Minnesota Friday November 26. They hold your money forever if there is any issue with your event or if you sold your tickets. AXS Tickets does not seem very safe to us. I understand the whole situation is a mess but there must be a better way to handle it than to take the tickets off/not give access entirely imo. I have changed my password. So I had paid $181 including the $181 for the three tickets I bought the first time (the ones I did not want) When you are on the final page of this website they will ask you if you want something called ticket protection which is basically an insurance if something goes wrong your tickets are protected. The concert is in less than 24 hours and their only resolution so far is you have digital tickets so you can use your card and an ID to enter the venueyeah right and have them refuse me at the door. Where are my tickets? While you can purchase a ticket on desktop, you cannot sign into a desktop web/mobile version. Axs store currently offers the greatest deals and promotions. I got to an HOUR solid, no kidding, without EVER getting a live person on the phone. Two thumbs down. How GetHuman-robtixsa fixed the problem. I am in some kind of anxiety, that the App could not work on the D day.. Bonne chance tous.. . Does not recognize sign in and unable to change password. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. AXS | Complaints | Better Business Bureau Profile This is the second time I had to deal with AXS and both times I had bad experience. Date of experience: March 02, 2023. Understandably, youd only have to reset your password and then youd have access to all your account content.Unfortunately, after I downloaded this horrible app, it wouldnt allow me to sign in. This helps prevent ticket touting and help combat illegal counterfeiting. LTE/3G/2G (auto connect). Here is how to fix: Follow the AXS Tickets android app crash troubleshooting guide Here . This was after spending quite a bit of time talking on the phone with customer service before we left home! The first time, was for. The show is tonight with no way to access my account or update my password. Front row or on the aisle? Front row or on the aisle? But, when I start to buy my fav boyband ticket, and then they ask me to sign in again. Nope.Looked on my bank statement sure enough I was charged $181 twice three tickets I did not intend to buy. Official Tickets and Your Source for Live Entertainment | AXS.com Ive seen some dates have already been postponed but the AXS app now shows no tickets for the two dates I had, as if none had been purchased at all. avoid getting your tickets via this app at all costs! Since AXSTickets doesnt allow adding the tickets to my Wallet (which would mean sharing would be super easy), I opted to share via AXSTickets s email share option. Job Application for IT Specialist (Field and Desktop) at AXS 3. I had bought three concert tickets this morning unbeknownst to me the website had charged me an additional three tickets including the ones I had already purchased the first time around. Here are some helpful workarounds that should work whenever AXS Tickets app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR. How do I get a pre-sale password? I requested a password and followed the instructions, but that didnt resolve the situation. Reddit and its partners use cookies and similar technologies to provide you with a better experience. After putting my bank info so that the money would get sent to my account, the next screen said youll be receiving your money in 2-3 business days. AXS shit the bed big time. I placed two orders for tickets at the same event. The absolute worst and most unprofessional app i have ever used. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. The hassle with trying to login is just ridiculous! AXS tickets can vary in pricing depending on the size of the venue. Were you able to fix it? Also, it is not loading any events. Tix are for mobile, so not sure what to do. Tried resetting my password but no email sends to my account. cant go, and more. It is now MARCH of 2022, my show is in 3 weeks and despite them saying my tickets were transfered, I cannot see them on the App and the website wont let me log in (I enter my email and password and it just says "CONTACT CUSTOMER SERVICES" I have been on hold with them for over an hour with no answer. I do not understand where the difficulties lie in this process and am very unhappy with this service. So, please do yourself a favour and buy from the venue direct. The people on the chat don't give a monkey and the enquiry you send never gets answered anymore. stephenpooleyDecember 9, 2014 in U2 iNNOCENCE + eXPERIENCE Tour 2015 (archived, read only). So basically quit your job if you want to enquire about your ticket. they couldnt figure it out and he had to leave for the show. AXS (pronounced access) is an American ticket outlet for sports and entertainment events, founded in 2011 and owned by Anschutz Entertainment Group (AEG), the world's second largest entertainment promoter behind Live Nation Entertainment. AXS App: Selling Tickets Share SOLD TICKETS VIA AXS. I know to use PayPal goods and services since it has buyer protection. Tickets not showing up in app for event next day. I figured this out all on my own no thanks to their support team. I always try to pay with PayPal, just for their excellent refund policy. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . What happens if the new owner arrives at the venue and is refused entry because theirs is not the name on the ticket? Buying tickets was easy of course .. but getting a refund is a whole other problem. So not only did they not respond to voicemails/calls after not posting the time, but their staff didn't notify me where and when to go, despite my ticket saying VIP MEET AND GREET in 100 point font. Really?!!!. - AXS Help Centre What do I do if I have not received my tickets in the post? or that this is a new device (it isnt) and I need to confirm my acct via an email theyll send me. Doe. We dont need an app for everything. Later it logged me out and I logged right back in. Eventually I had to go through my credit card company to dispute the payment for tickets. Tap for tickets to see the artists and teams you love. . 15 plus minutes I had a few performances to list so I went to do it. Please advise as I need to access my tickets on my phone. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Anyone else's tickets disappear off of AXS? : TheWeeknd Can you acces their web page though? The developer, AXS, indicated that the apps privacy practices may include handling of data as described below. No way fo contacting them except via chat which can be 3 hours wait and by the time your queue turn comes, if you don't see it for 30 seconds, they time you out and you are back to 3/4 hours long queue. Please answer. Show starts at 7:30pm Tickets bought on Ticketmaster and available to be transferred to the AXS app now. Cookie Notice AXS Help Center Buying Tickets Buying Tickets Buying Basics, Resale, Accessible Seats and more. I have to agree with everyone here, on the catastrophy of this AXS App. I have lost 8 tickets so far 4 more are today. Save your time, use a different app. How you have this market largely cornered is beyond me. do not use AXSTickets to sell tickets. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. I would give AXSTickets no stars if i could. Payer 4,10 (Page St. Maximin) 38,8 km. I go to at least 10 shows a year, not necessarily all through axs, but probably a fair split or slight majority. Did the AXS live chat and they suggested to use AXSTickets and I tried again - still got an error. I have to go to a game this Saturday hoping that it will work by then. Once your AXS Mobile ID tickets have been released to the app please follow the below steps to view your tickets. Same here! It has now been over 9 days and I still havent heard from a real person and still do not know if I have my tickets. Press J to jump to the feed. Apparently lots of people are having problems with the App. But wait, theres a phone number in the email you can call for help. I emailed AXS 2 times trying to resolve the problem and find out in in fact I do actually have tickets. Hour long customer service wait with no live person interaction. Apparently it is actually AXS? I cannot view my tickets. There was some glitch on their end that prevented me from accessing my tickets, and there is no customer support number, Their online support is a joke - in response to each support ticket I filled out I got an email telling me to submit another support ticket. I used my Facebook account, which needed a re-login, but thats fine. I fought the charge on my credit card, and they finally credited me back a full 9 months later. The second I go to my event, you better believe I am deleting this poopy app and avoiding events done by this company. N'hsitez pas non plus trouver une station-service, un restaurant, un htel durant votre trajet grce au service "Sur ma route". Certains itinraires vous feront passer par le chemin le plus court, le plus rapide ou sans page. The tickets I had tried purchasing were gone, but then appeared later so I tried purchasing from the website but on a computer instead of my phone - still received an error. Will NEVER use them again. Something told me to go on the actual website. Gave my son a number to call: 45 minute wait. Extremely frustrating. My AXS app is not working!! Your real card info stays hidden. Adding tickets to Wallet is a must, and sending/revoking needs major help. No. Then AXSTickets froze, so I killed and restarted it. After entering credit card info (correctly) the next button never lights up to proceed to billing address. TICKETS If you have seats from AXS but cant make it, quickly list the tickets for sale from your account and reach tons of potential buyers. Official Tickets and Your Source for Live Entertainment | AXS.com Recently, after making a purchase I was informed that AXS would be taking the place of the discontinued Flash Seats app effective 8/30. I finally had to send him a picture of my ID so they could look up the ticket to print for him. With the AXS app, you can. Stop hand-delivering tickets or waiting at the entrance for everyone to arrive quickly transfer tickets to friends and meet them at your seats. For more information, please see our What no Maybe try selling them somewhere else then transferring them? AXS has gone down the hill as soon as they stopped taking calls. BUY THE PERFECT. AXS Tickets on the App Store My husband is in the navy , which Ive explained countless times, and we arent sure we would be able to make it back for a concert , seeing we were only going to be in the area for a wedding, that was also post postponed. What do I do if I have not received my tickets in the post? - AXS Help They trully live up to their name and will ax you and slaughter you. Damn thats really smart Im gonna do that from now on. I am so sad and frustrated. 2 x tickets available, good seats in section B2. It's also in their terms and conditions (which you agreed to) that they will hold your money until after the event. I linked and logged into Facebook, and then I got a page to verify my account. I purchased tickets and created an account using my Facebook. Wondering if they took them off to change dates. See all 9 articles Ticket Order Help "Swan Lake" tells the story of a young . 34 BARJOLS TOURVES ST MAXIMIN-LA STE BAUME. Now, put your network on 4G e.g. Get all of your passes, tickets, cards, and more in one place. What is a Pre-sale? Im sorry but AXS simply is the worst ticket hub ever, if anything just learn from here on out not to use them again, I learned the hard way too. I can log in on my computer but not on the AXS app on my phone. If you are a AXS Tickets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AXS Tickets. They gave me a # that wasnt even verifiable. I would rather be told the truth than a lie, after reading other reviews I see its a big issue. I use AXSTickets and already sign in, when Im about to buy it, why I have to sign in again??! I got to the event, having paid for 10 tickets, and the etickets didnt work. I expect much more from AXS!!! find great events near you, buy 100% official tickets, sell your seats if you Zero stress. Get the AXS app from App Store or on Google Play. i bought my tickets through Viagogo, they were transferred to my AXS app, but i h. FIX: Yes fixed by a very diligent AXS employee I cannot view my tickets in AXS. I got in touch with AXS and the woman I spoke to assured me that everything's alright. Tap for tickets to see the artists and teams you love. Get yours here http://go.axs.com/qGyc50N6u6y 2 Most relevant or They said he had 6 tickets ( I only had 5!) NOTHING. Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. AXS Mobile Delivery | Gas South District At that point, you must then go BACK to AXSTickets and sign in to see your tickets. Just pull up your tickets in the AXS app, get them scanned at the gate, and head into your event. If they have a 2* rating, why did you sell through them? Peter Kay 1x Ticket - 30 - 18th Feb (Tonight) Missing due to illness. My tickets disappeared, and I called as many times (I waited on hold for an average of 55 minutes each time). The tickets were $300 too More posts you may like r/ToolBand Join 27 days ago Le march actuel propose une varit d'auto neuves avec d'excellentes tranches de prix. I just needed to transfer tickets to my son, but I kept getting the message that something went wrong, but it turns out the transfer worked, kind of. 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UPDATE: received a developer response that pretty much blamed me for their negligence. We are waiting for GetHuman-robtixsa to fix the problem and share the solution with the rest of us customers. I never heard back! Then I heard nothing else from support. If you don't you will have tickets in your cart but when you try to buy them you will be forced to make an account and instead of carrying the tickets through the process they will be taken from you. I traded tickets with a friend and a few days later, they disappeared from my account and AXS has no idea why yet they're refusing to send me replacement tickets or a refund. Mind you I used this back in December of 2019 and Im still having trouble with it (March 2020). Im trying to sell the missing order as it was made in error. Thanks!. I will be disputing this charge with my bank. I do have te pending charges too, how did you contact them? Then I received 2 notifications from my bank for 2 separate large transactions. Editor, Marcus Herbert, https://www.axs.com/uk/about-purchase-agreement_UK_v4.html, https://www.theo2.co.uk/faqs/axs-official-resale-faqs. Once downloaded, go to the Account tab in the bottom right corner and click SIGN IN. I dont know if AXSTickets just takes your money and deletes your tickets after or what but Im very frustrated! This is for London (October). I never write negative reviews but this is the worst app I have ever tried to use. AXS connects fans with the artists and teams they love. The site also crashed while Im struggling to remember my password and forced to logout and queue in line again. Privacy Policy. I hope I either get my tickets back to sell them or just get my money back.. Ive already contacted AXS help& support center couple days ago but still havent got a response.. Im probably not gonna purchase e-tickets again, should of chosen the paper tickets through mail.. learning experience, next time I know better. AXS Tickets Phone Number | Call Now & Shortcut to Rep - GetHuman Pick your exact seats on interactive maps, get more ticket options with AXS Official Resale, and go in style with AXS Premium or VIP offers. Two of the ticket were bought together and the other was bought separately. Joel Osteen event couple years ago when I paid with my credit card and I bought 2 extra tickets for my son and his friend, but they could not attend. Enter your device passcode. I can see my tickets, but I don't see a way to print them. Their customer service is horrible. AXSTickets would not take my CORRECT login information that I set, so I had to login with my Facebook account that has a different email attached to it. Let me first say that the employee we talked with was polite and kind and tried very hard to assist us. The email response i got didnt answer a single question of mine so i sent a response asking for them to actually answer the question that concerned me and they neglected to respond. TRANSFER TO FRIENDSIts super easy. Find out when your faves are coming to town, check out whats happening soon, and browse events by your interests from basketball and rock to comedy and theater. Expires: Dec 19, 2024. My tickets disappeared from my account after having them for a couple of days and when I contacted the AXS live chat (because their hotline has been down for the past 2 weeks), they said they have no idea why but are refusing to send me replacement tickets or a refund or even let me speak to a manager. Pick your exact se Table of Contents: After the concert I ask a staff member what's up, and they say the meet and greet was before. Press question mark to learn the rest of the keyboard shortcuts. Peter-kay-tickets in Tooting, London | Stuff for Sale - Gumtree To resolve AXS Tickets network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". - the US AXS on twitter are super responsive but unfortunately they have no access to help UK clients. Tap for tickets to see the artists and teams you love. I went to Axs .com on my iMac and logged in, I made the transfer successfully and the ticket appeared on my wife's phone in the Axs app. Sent an email about the issues because I ended up with multiple charges going through on my credit card, but no tickets and they were no longer listed.
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