Hi Glenn, good question, and the adjustment is at the wall fitting. The floating cords can break inside the casing, without any external damage, especially near the cleaner, where it enters the cleaner. The cleaner pumps water but doesnt moves. So effectively they run at same time for those 2 hours - assume that is ok? Adjusting the cleaner speed is another way to overcome problems climbing the pool walls. Check valve, air leaks, faulty seal, cracked lint pot lid, etc. Polaris 7240 Sport Cleaner Brochure. Verify the booster pump is operating, and the filter and pump are turned on and running. Check your owners manual for other tips if needed. Leaves, rocks, or other rubbish in the baskets will reduce your pumps water flow and slow down the suction side cleaner. But the drain and skimmer dont get to do their job. CLOGGED FILTER (High PSI) - Again, if water can't get through a clogged filter, you will have less water flowing out of the filter. installed a new generic Kreepy Krauly. Step 2 CHECK WIRING - Compare connections to wiring diagram on the label of the motor. "publisher": { The impeller is a spinning blade that sucks water into the pump. Pressure side pool cleaners need about 30 psi to operate. Is there something like a connector I should use to keep the hose attached to the wall? Check your return line eyeball fittings, aiming them down towards the floor is usually best. If the cleaner moves, you know it's the filter. Hi Mary, the hose floats can fail over time. I just got a Goplus Automatic Cleaner for my inground pool. In high demand. Once the PV brushes are soft and pliable, the robot should start lying flat on the bottom of your pool. The sensor bar slide that connects to the push bar and the adjusting arm? A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. Make an informed and confident decision when you buy your hot tub. They also may kind of float around the floor, not contacting all surfaces, when the booster pump water pressure is low, usually from a clogged inline strainer, or sometimes something jammed in between the wheels, or an internal blockage that keeps the wheels from moving. Jacuzzi Pool Equipment Discover pro-grade performance with a complete line of reliable and durable high-performance pool pumps, filters, heaters, cleaners, and salt systems. If it's clogged, remove it from the hose and return jet, and rinse it to dislodge and dispose of the debris. It is a genuine item that is supplied by the original manufacturer for use with Jacuzzi spas. You can try contacting Jacuzzi https://www.jacuzzipool.com/contact-us/ to see if they can sell you parts, or refer you to a stockist with inventory. Polaris Pool Cleaners Brochure. The default setting is 11 oclock, but placing it at 1 oclock will give the cleaner an opposite cleaning pattern. Of course, our specialists can also help you select a new pool cleaner if youd rather just start over. I would guess however, that it could be a loose track on one side, loose belts, or loose wheel tube, causing it to turn in one direction more than the other. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. It could also be possible to fabricate something yourself, using plastic, wood or rope, to block the cleaner, or make it think that it has hit a wall. Probably just need to add or replace a few hose floats for this issue. Flat head with clip on brush. Clean pool with pump & filter before using the Jacuzzi Comet. Waterlogged hose floats should be replaced, and hose swivels should rotate freely. When it stops, tracks do not spin, but the impeller is still turning, with water flow coming out of. Hold the cleaner head just above water and inspect it for water moving through the thrust jet, the sweeper tail, or out the debris bag. Hi Heather, robots lose some climbing ability when 1) the debris bag or filters are full, 2) the walls are slick or slightly slimy with bio-films, or 3) the brushes, tracks or wheels are worn down, or 4) the impeller is damaged, or 5) vacuum suction (which helps hold the cleaner on the wall) is lower than normal. 60. Would this be a leak in the hose and how would I check that? As they say The problem lies where the power dies, so if not at the outlet, then we cast suspicion onto the electric plug/cord, the power supply box and FUSE, and the cleaner floating power cord, plug end, and cleaner end attachment. Also look for frayed or broken power cords. Kokido EV05CBX Telsa 5 Rechargeable Handheld Electric Pool & Spa Vacuum Cleaner. So, either your driver motor is not turning on, or it is turning on but is not engaging something, starting from the small T pin on the motor spindle, to the tightness of the belts, or small missing clips or parts that prevent movement. J-500 COLLECTION. "contentUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", Check the wheels as well if there are any rocks or sand stuck in them. Ideal for use in small pools or hot tubs. My Kreepy Krauly only goes to the left so in just goes in a circle I have just put all new parts in side and new feet and wings. Air will leak into the system if the connections are loose or if the hose is damaged. It is also possible that the tail orifice is clogged, if you find it intact and on the tail. Slight water loss around the hose swivels is normal. { I have a Polaris 9650iq. Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Optimum Pool & Spa, LLC Top Pro Very good 4.6 Finally, check that the suction valves are open to give all suction pressure to the skimmer connected to the cleaner. For this problem, all you need to do is adjust the thrust jet, located on the back center, where the water sprays out. Hi Angie, check that the hose floats are in the right position, and that the hose sections are all tightly joined. And if you have a cartridge or DE filter, check the cartridge or the de grids, inspecting closely to look for any tears in the fabric, or misalignment of the cartridge or grids inside of the tank, which can also allow debris to bypass. A pool vacuum is a relatively simple device in which the swimming pool's pump system is used to draw water through the head of a portable vacuum appliance that scrubs along the bottom and sides of the pool. Search hose adapters on http://www.intheswim.com, or go here: https://www.intheswim.com/p/1-25-and-1-5-inch-hose-adapter?pcode=208&scode=SOCIBLOG. Adjusting the two vents can also affect the direction of travel. Page 6: In-Pool Installation IN-POOL INSTALLATION IN-POOL INSTALLATION IN-POOL INSTALLATION Place the hose weight (#17) on the hose. A last resort may be to replace some hose sections. Visit our pool cleaner parts department for any spares you need, or for more ideas to keep your pool cleaner from getting stuck. Its vinyl pool. Suction side cleaners connect to a suction line in your pool, like the wall skimmer, or a dedicated cleaner line that sucks water into the filter pump. sanitization. My Polaris 360 wheel turn On their own when i pull it out of the water, but when i put it in the water they do not turn on their own. Pressure side cleaners operate on the pressure side of the filter pump, which pushes water into the cleaners booster pump. My pool is 1838. Hi Julie, the debris bag might have some holes in it, or it may have lost its elastic that holds it around the frame, or possibly is running without the filter bag installed? Whether you have a suction side, pressure side, or robotic pool cleaner, you will eventually experience some problems, like the ones discussed below. There are two small foam pieces inserted inside the cleaner, these are on many Aquabots and provide bouyancy. At this point, check the drive motor itself, to verify connections are tight. My hose keeps coming out of the dedicated suction line. Check all the belts and pulleys for proper position and tension, and the wheels for proper alignment and movement. Hi TIm, are you talking about an Aquavac robotic cleaner? If it starts, cleaner starts moving around . It was working fine, but now when I plug it in, the red light comes on showing direction (floor or floor/wall) and then the cleaner starts working for a few seconds or minutes and then the unit goes dead no red light, no error code, nothing. "width": "611", Check the filter screens, located at the wall attachment, and in the hose on some newer models. How do I adjust the pressure? Summit Aquatics in Blue Springs, MO. 04 Why is my pump noisy? For flow below 5 or RPMs below 11, you will need more flow. 05 Health Benefits Buying Guide Get Hot Tub Pricing Cost of Ownership Guide Promotions & Financing Free Hot Tub Brochure Hot Tub Installation Guide SmartTub System Image Gallery. Models. Another possible option is if your particular pool cleaner has a ladder guard or deflector that can be installed (on the cleaner), to keep it from passing under the step. Is there an adjustment on the wheels to give it a bit more clearence? To see if this is the cause behind your jacuzzi not heating, turn the heater breaker off and on. Another option is to remove the ladder if its rarely used, or shorten the cleaner hose slightly for entry step handrails. That would be the air leak location. Thats all I can think of, unless maybe the cleaner is over-powered? A speedy suction side cleaner will zip past dirt and debris, leaving behind a dirty pool. If the thrust jet is in a 9 or 3 oclock position, this will create a circular pattern, which may cause tangling. Offering the ultimate customized cleaning solution with SMART Cycle functionality that learns your pool, the VRX iQ+ calculates the most . Or perhaps the hose is not completely full of water before you connect it into the skimmer. Shop Bathroom Products; 1-Day Bath and Shower Remodel; Professional Trade Services; . department of energy. Spa Works Repair. Heres a manual with more troubleshooting tips for The Pool Cleaner, aka Tracker, aka Poolvergneugen, aka AquaNaut. Put the pliers thru the opening of the connector, then open the pliers, then turn (CCW) with the pliers. Solution: When you will face this trouble, open up the cleaner, and check out the internal tubing, whether it is connected properly or not. Check the power supply fuse, and inspect floating cord closely those are the usual suspects. This was a gift with no receipt. I Just purchased a Jacuzzi Compass Automatic Pool Cleaner. Very good 4.6. TROUBLESHOOTING SAND FILTERS: Inspect. Two hose floats are used (2), on the Leader Hose, or the hose connected to the cleaner, placed at 20-25 from the gray cuff end that connects to the cleaner. Ive recently backwashed, cleared all baskets of debris, and checked to ensure nothing is stuck in the diaphragm. Try a sand filter cleaner, to be sure that greasy or scaly deposits are not contributing to the issue. Any suggestions? Additionally, use the test meter to check that the power is reaching the motor. Check the cleaner for items stuck in the wheels. You may notice that the cleaner moves, but doesnt climb the walls. I have adjusted it down to level 1 but still not working, Hi Polaris robotic cleaners (Zodiac) and other robots have internal flotation pieces (foam), that can be removed to produce less wall climbing. FAQs. "@type": "Person", I have a Pentair Easytouch control system and Pentair Clean & Clear Plus cartridge filter CCP420. Any type of adjustment to make it behave. Sand too small; recommend .40mm to .50 mm size, FILTER WILL NOT KEEP WATER CLEAN. It seems to be getting adequate pressure and squirting water from all the right place. Have a Polaris 9350, which I have been using since I opened the pool about 10 days ago. Hi Doc, according to the owners manual for the Jacuzzi Comet cleaner, its supposed to reverse direction every 20-35 sections, depending on cycle chosen. Jacuzzi Repair 1. The vac runs when it is on high but the pressure drops and the water in the glass just rolls. If you find it disconnected then simply reattaching it, hence, you need to use the hose clamps to keep it in the right place. Pump shafts spin at almost 3500 rpm, create tons of friction, and produce heat which can eventually make some parts break down. I have cleaned it and checked all connections. There are available two flow restrictors, one blue and one red, that can be inserted in the wall fitting, where the filter strainer is located. Remove any debris and check for damages to the skimmer and strainer baskets. 2. Hi Doc, at this point, I would recommend calling or emailing the manufacturer, for their expert advice, as I am outta ideas! Check also that pump basket and impeller are clear, and pool filter is clean. I cant get it to stay on the bottom. It is like it is not plugged in at all. "wordCount": "3483", "headline": "Automatic Pool Cleaner Troubleshooting Guide", Secondly, the cleaner could be overpowered. Pressure gauge installed without sealant or teflon tape. You may need to just replace a few hose floats, to keep it up. Do an RPM test by holding the cleaner under the water surface and counting wheel revolutions for 15 seconds, then multiply by 4. The hot tub spillway runs 0900-1030 too. The free chlorine level is too low. Check the in-line strainer(s) for debris slowing down the water flow to the cleaner. Other causes of poor coverage include dirty filters, or debris in the propeller, or the top handle not positioned diagonally across the top of the cleaner. Hi Terry, the hose may have lost the orifice tip? It has a second purpose of continuing to create some skimmer suction, but without a basket, whats the point. This all starting happening after I cleaned my filter. Spray your filters every week or so with a hot tub filter cleaner to provide a deeper clean. There isnt anything universal, but could be available (for your particular product). If placed gently on the deck, with bag removed and booster pump on, the throat jets should shoot 12-15 ft in the air, and the same for the thrust jet and sweeper tail. Then after about 5 or 10 minutes it just stops. Accessories. How to Troubleshoot a Noisy Pool Pump There are two main components of a pump: the motor and the housing (and the impeller, which connects the two). The wall fitting EW22, has a pressure relief, sometimes automatic, or some allow you to turn it open more with large pliers until the RPM drops. Another potential problem is an air leak in the cleaner hose or the pump. The randomizer isnt moving. The wires inside the cord can short or fail, esp. When it occurs, however, the cause can be a full debris bag or filter, or the drive tracks or wheels have become worn or rounded, or are loose or out of alignment. Theres no clogs in the cleaner itself its been taken apart multiple times and runs fine when it is not touching the floor of the pool. The Cover Guy Deluxe Hot Tub Cover $449.99 Buy Now I have a Polaris 180. i have an aquabot, it only cleans the walls of the pool, it goes up and down, moves across the pool but tends to only clean the walls. You may have grit in there, or need a new piston and cylinder assy. Also make sure that your hose is not too long, remove a section if there is excess hose. 2 reviews of Budget Pool & Spa Tech "I recently had a hot tub repair done by Budget Pool and Spa Tech, and I couldn't be happier with their service. When I turn the valve back to the normal position, the vac stops but the pressure is normal and the water in the glass clears up. Check the end of the tail, there should be a small hole, about 1/8 diameter or smaller. It just follows behind my Polaris. "width": "611", Finally, check that the suction valves are open to give all suction pressure to the skimmer connected to the cleaner. Find many great new & used options and get the best deals for Durable Automatic Pool Cleaner Cover Waterproof Black Robotic Pool Cleaner Cover at the best online prices at eBay! Eg. As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. If there is no electricity, check for a blown fuse or breaker problem. Hi, good question. It can also happen when the 360 is over-powered, as it flies around the pool, 17-19 psi is best, if you have a gauge on the line. If Zodiac MX6/MX8 is not climbing your walls, ensure the flow is correct by counting wheel speed. Any ideas? The hose determines how much room the cleaner has to move in your pool. }. Pool Rehab was started in the belief that pool tile cleaning can be done with everything it takes from start to finish to . Also, did you cut the hoses to fit the pool, shortening each in equal lengths? I have a Tiger Shark, 2 years old. I have a Dolphin Nautilus that once turned on moves forward about a foot or two then reverses about a foot then stops moving. Hi Tammy, from the Aquabot AquaJet Owners Manual: http://www.sparcomanual.com/ManualFiles/Automatic%20Cleaners/Robotic/Aqua%20Products/AG%20AquaProducts%20Manual.pdf Take a garden hose with high pressure, spray into the Valve Housing at each Valve Port opening. Also check the hose to verify that pressure is not lost somewhere along the line. My floats dont appear to have water in them but it seems I need to boost the line somehow. Hi Johan, this is from the owners manual: The climbing ability of the cleaner is dependent on the pools shape and available water flow. Jul 14, 2020. If you had a stronger pump that would help, however you cant just upsize the pump without also upsizing the filter, (unless your filter is already over-sized). Hi Courtney, If you have disconnected the hose from the head of the cleaner and have good, strong suction at the end of the hose, but nothing when connected to the cleaner head Look thru the cleaner for any obstruction, Remove the diaphragm and inspect for rips/tears, be sure it is positioned properly and the compression rings have not slipped offinspect the inner extension pipe for cracks. if you have a chewy dog or wild animals about. "caption": "In The Swim Blog" If it hasn't rained in quite some time, you probably have a leaky pump. If it is missing, there may be obstructions in the cleaner. I replaced the pump motor and the impeller, which was severely clogged with grass. I have a kreepy krauly and I am closing my pool. What can I do. You can plug something else into the outlet to check that it is live, like a hair dryer, or phone charger. Top Pro. Or the filter canister is full, or the tires or brush is worn. I have a legend platinum cleaner. If your pool cleaner seems slower than normal, look for the cause of the pressure loss (or suction loss). This is relatively easy to sort out. Same scenario with the cartridge filter, you can take the cartridge out, put the top back on, run the system. The owners manual defines the blinking It could be a motor issue, or possible a cord issue. Is it possible that the valve is bad,i have suction but not enough to move the pool sweep anymore? Pool Cleaners, Pool & Hot Tub Service. It could be the pipe coming into the pump, the pump lid, or the o-rings in the 3-way valve. Remove the cleaner from the pool and unhook the hose from the top of the to release the tube and diaphragm from the main cleaner body. Solution You'll need to determine exactly what the problem is by examining a few things closely. The power supply should have an indicator light showing that power is being received. It might be too small, or too long to bring the necessary amperage to the power supply box? If I lift up the base off the bottom a couple of times it will start to vacuum again but eventually within 15-20 minutes it will stop again. Free shipping for many products! If higher, adjust the flow regulator, to open it more, which will reduce the cleaner speed and climbing. Now when I put it in, it starts fine. Cleaners Salt & Swim Troubleshooting Assistant. Worn footpads or seals can also reduce cleaner speed and cause it to stick to the pool floor. }, I have a Kreepy Krauly that is kreeping slowly. Hi Molly, if there was one available for your particular make/model, you would be able to find it on the manufacturers website, or on our website probably too, for the particular step that you own. Zodiac Pool Cleaners Brochure. All Rights Reserved. Water pressure seems fine. Sand filters are known to pass some dusty debris, really silty fine debris, in the normal course, especially with old sand or small sand filters. If your pool cleaner is beyond repair and its time for a new one, check out our selection of over 100 pool cleaners, in stock and ready to ship! Is there an option like this for the bottom of my stairs? If you hear clicking or popping, there may be something restricting the movement. Remove any debris and check for damages to the skimmer and strainer baskets. Home / Pool Equipment / Pool Cleaners / Automatic Pool Cleaner Troubleshooting Guide. Secondly, make sure that the wheels are properly adjusted and not missing teeth or any small parts. It may not need to be a larger pump (in horsepower), because Closing the jets wont have any effect on the suction, other than maybe make it worse. Others are spaced out along the line, but 2 or 3 are underwater at all times, to keep the hose more or less vertical. I now flies around the pool (kind of comical) but does not clean the floor. It could also be related to the placement of the hose weights and/or hose floats, a weight placed closer to the head may be needed. I have a robot p825. A lack of circulation could be the result of a dirty filter, a low level of water in the tub, or air lock in the lines. If the RPM is much higher, there is too much water flow/pressure going to the cleaner. Verify there is electricity going to the outlet the control unit is connected to. Follow the pressure side pool cleaner troubleshooting tips below to solve any issues. Hi Deb, it depends on what model you have I would search online for the owners manual, and then go to the troubleshooting section in the last pages, and look for your symptom. 20# silica. "url": "https://intheswim.com/", My sharkvac is getting high ventered on the pump water intake drain on the bottom of the pool. FREE delivery Feb 9 - 14. We bought a new shark. In order for the cleaner to operate correctly, the water needs to be at least 60 degrees Fahrenheit. A good troubleshooter tip to finding air leaks is use shaving cream around suspected leak areas in front of the pump (see above), and see where it sucks in. Verify the vacuum connections are securely sealed, and that the hose is not punctured. If the cleaner is going behind ladders or handrails and getting stuck, use a ladder guard. Clean those areas manually with a pool brush. Behind the scenes is a lot of cuddles and play time. 1. My problem is my vacuum works well for a period of time but then gets slower and slower until it stops. "@type": "ImageObject", How can I get it to cover the entire pool? Check the inline strainer at the wall for debris that could be slowing the water pressure to the cleaner. if horizontal across the top, or loose (not locked in place), it will tend to spend more time on the walls. Many cleaners allow you to adjust the distance between the wheels, to make adjustments to the tightness of the drive track. Low pressure can also be linked to the pool skimmer which could have a clogged basket or a weir stuck in the open position (the weir is the flap . Check the tires often for obstructions or damages by slowly turning one wheel at a time. The hose is not floating like it should be? As a last resort, place a small boulder in the area, or shorten the pool cleaner hose. If it sticks on a raised main drain cover, look at the UniCover, which creates a smooth transition from floor to drain. Too much power to a pressure cleaner can cause it to fly around the pool and tangle itself. (2023) J-200 Owner's Manual. "@type": "Organization", If the hot tub's control panel, it could be faulty . Works perfectly fine on the skimmer. $49900$624.98. Jacuzzi J - D300 Pool Cleaning System. Hi Lloyd, Im not sure if the Sharkvac wheels are adjustable, I think not, but unsure. The main reason for this type of issue is typically a congested pool filter or clog at the intake hole at the bottom of your pool cleaner. What is best way to prevent it claiming the walls or not going to the top. I cleaned the filter adjusted the jet direction and restarted the thing a number of times, still no dice. Additional hose floats can be placed on the 2nd and 3rd hose section if needed. Is there a thrust drive mechanism or hose to check? Be sure there are no pressure leaks or suction leaks in the hose that connects to the cleaner, and that the hose is not getting in the way. Ideally, the hose needs to reach from the skimmer to the farthest point of your pool, and still have a few feet to spare. Step 5. Step 1 CLEAR DEBRIS - Clear away all debris in and around the motor's air vents at the base of the motor. The wheels turn and it moves around the pool but the front is slightly lifted off the ground which doesnt allow the vacuum to pick anything up? Note that most pressure pool cleaners have reverse mechanisms or backup valves to reverse the cleaner direction every few minutes and prevent stalled operation. It keeps running into the hose which is on the bottom of the pool and getting stuck. You also need to check that the feed hose is floating properly. A Polaris tail sweep attachment can also be used, it wont spray out of water, only when under water. "logo": { "mainEntityOfPage": "https://blog.intheswim.com/automatic-pool-cleaner-troubleshooting-guide/", Ok, when it only goes backwards, that also can be a piston problem. When cleaning swimming pools, use chlorine-compatible cleaners. Hi Matt, are you using the compression adapter, the blue threaded adapter to connect the hose to the regulator? Baracuda G4. The team was professional, knowledgeable, and efficient from start to finish. Anything Im missing? Hot Tub Classic parts Spa 2-Pump Topside Control Panel Compatible with Most Jacuzzi Spas J-300 LED Series 2007-2012 2600-328. Hi Jen, go easy on the culprit that did the deed, I dont think its related, probably not. My Pentair Kreepy Krauly Legend Pool Cleaner is floating, what would cause that. you have a suction side, pressure side, or robotic pool cleaner, you will eventually experience some problems, like the ones discussed below. 1)Shaft Seal. Pisces Pool Service Oahu. If the cleaner is receiving power, but not moving, faulty or old wiring is likely the cause. Is the pump on? Optimum Pool & Spa, LLC. There are three main types of pool cleaners: suction side, pressure side, and robotic. If your cleaner gets stuck on or under your pool ladder, install a ladder guard kit. Use the pool brush (great exercise), to brush the pool early and late in the day, when its not so hot outside. why is this happening? If equipped, verify your backup valve is working. Hi, it is likely a broken UWF (universal wall fitting), a threaded 1.5 fitting with two tabs inside, item 6-500-00.
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