Enter the user name and password provided by your ISP. Use theBrightspeed Internet app or browse tohttp://connect.brightspeed.com,and follow the prompts to finish setup. There are multiple versions of this router, each with unique specifications. What if all the lights on the modem are off? Verified purchase: Yes. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. This can often resolve a connection issue. This unit gives you many of the same benefits as the Zyxel C4000LG, such as throughput up to 3000Mbps, 2.4GHz and 5GHz frequencies, and ADSL and VDSL compatibility. C4000LG CenturyLink Modem by GreenWave by Video introduce the latest products youtube channel. . 9.4. But the function is basically the same. . 3. I'm making this post in hopes of it maybe getting seen by someone at century link that can further investigate the firmware issues and address them. Wrong modem? That's okay. This gateway has 4.2 out of 5 stars on Amazon. The C4000BG has the same specifications as theZyxel C4000BZ. Search for an email containing information about your order confirmation and a link to follow its status. I told him yes and he told me it is complete trash and I'd . Click the quick setup icon to configure the device's Internet access . Along with its easy-to-use features, the Actiontec GT784WN is also the most budget-friendly device on our list, with a price tag around $90. In some cases, the jack may be faulty or may not be connected to the CenturyLink network. Advanced settingsgive you even more control over your modem's configuration. LIGHT COLOR - DSL internet connection status. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. Dynamic QoS: Prioritizes data through the router for smoother streaming. Please try another jack orchat with usfor further help. Picked up right where the old one left off. well then don't forget to:SubscribeLikeCommentShare with your friends Thanks for watching!C4000LG CenturyLink Modem by GreenWave#C4000LGCenturyLinkModem #C4000LG #GreenWave Try this: This can depend on a number of factors. Use the, This means a connection failure has occurred. Residential |Small Business |Enterprise The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. In-home speeds may differ based on router setup, devices and other factors. 2.Reposition your wireless router. Try disconnecting everything (DSL and power), waiting a few minutes, and repeatingsteps 2 through 4. 448 0 obj <>stream The modem was easy to set up and worked perfectly. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. Page 7: Internet Connection Setup (Centurylink Home Router Side) 2. Overall Performance: 85%. Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Wireless 101 - Understanding how WiFi works. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. Filtersare not included in your modem kit. I have a CenturyLink C4000LG modem/router. The Zyxel C3000Z is one of CenturyLink's top recommended modems for its DSL internet service. You may receive a notification earlier in the day to let you know that your service . Click Apply to finish the configuration. If the reset button is held in for 10 seconds or more, the power light will turn amber and the modem will be reset to CenturyLink factory default settings. In-home speeds may differ based on router setup, devices and other factors. But, it also offers two DSL ports. Look for an email with your order confirmation details and an. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Login to the modem via 192.168..1, the default login and password are you usually attached to the modem or the tech provides them. WiFi 6 antenna - 2.4 GHz/5 GHz 802.11ax (backwards compatible with 802.11a/b/g/n/ac) Dynamic QoS - Prioritizes internet traffic by application and device for smoother streaming. Try another phone jack if one is available. Press J to jump to the feed. The DSL cord from the modem to the jack shouldnothave a filter. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Now it's time to get your modem hooked up. Learn more about, Need more help? Welcome to the HP Support Community. Try plugging the DSL cord into a different jack. Please try another jack orchat with usfor further help. This can depend on the age of your home. Single LED status light. Plug the phone cord into a filter and then into the wall jack. Option 1:In theMy CenturyLink mobile app,go into theInstall My New Modemsection. Setting up new service? Answer (1 of 3): I'm sorry, you've been lied to. There are some things you need to know before completing the installation process. Try thetower modem setuppageinstead. I was wondering if there is a different method to the madness of bridging the C4000LG modems for doing the same thing? We're here to help! Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. Use the Google Wifi app to set up the Google Nest Wifi using the PPP username and password to start accessing the internet using Nest Wifi. Find a central location in your house, avoiding closets or other closed-off areas to ensure that all devices in your home get a strong wireless signal from the router. Choose your type of modem below to read the instructions before completing installation. It's possible that there was a power outage or some other loss of power of the modem/router and it reset. How to login CENTURYLINK Easily Accessing your Router Admin through a CENTURYLINK's IP Address will allow you to change the settings that your router software provides. The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. After completing the setup steps in the app or through the QuickConnect site, check the color of the light ring on the front of the modem to verify its connection status. We no longer support this browser. . 8.8. See the detailed instructions and diagrams below. TESTED CenturyLink Greenwave (C4000LG) DSL Modem WiFi Router + AC Power Cable $49.95. Try again, and make sure you are selecting the correct network name (SSID) printed on your modem label. Has been reset to factory default settings. Your line should be activated no later than 7 p.m. on your start date. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, This gateway is tested and certified to run. It works just fine but when my roommate connects at 5g it slows down mine even though im on 2.4g. This can depend on the age of your home. Page 9 5. While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. After it detects the connection, the LED Ring will show green on your C4000LG when the Internet is ready for . Try rebooting the modem. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. So I called and got a fantastic tech out here, and found out the problem was not at my house, but down the street. Look for an email with your order confirmation details and an order status tracking link. Before you start, make sure to read the complete instructions below for the best results. View Product. Find helpful customer reviews and review ratings for C4000LG CenturyLink Modem by GreenWave (Renewed) . The particular jack you are using isn't hooked up or is faulty. Plugging in the internet cord5. Leading the next generation of Wi-Fi, the C4000BG Wi-Fi 6 xDSL Router is powered by the industry's latest Wi-Fi Certified 6 802.11 standard that is up to 3x faster than the previous AC generation of WiFi, with additional data capacities in a dense environment to handle current and future home networks. Do not remove or lose your modem sticker, which includes your defaultadmin username and password. Navigating the app to manage your account, test your speed or get additional supportFor more information, please visit: https://www.centurylink.com/home/help/internet/modems-and-routers/setup-your-modem-and-activate-internet-service.htmlor https://www.centurylink.com/home/help/internet.htmlThank you for choosing CenturyLink and have a great day! WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. 4. Products with trusted sustainability certification (s). You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. Here are some things to try: If the problem continues, contacttechnical supportfor help. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. Works with these Brightspeed internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver onBrightspeed services. Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer The red light indicates the modem isn't connecting to the CenturyLink network. Product Description. You can continue to the next stepto compete setup. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate the modem is connected and ready to finish setting up. Zyxel NBG-419N (rermoved) Zyxel P-870HN (removed) CenturyLink Approved Modems Added in May 2021. Wireless security settings. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. Also, make sure you have entered the user name and password correctly. Buy The Adtran C424G Modem. Not the right kind of modem? You may receive a notification earlier in the day to let you know that your service has been activated, and then you can start your installation. If you don't have a jack,chat with usto have one installed. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. You can test this by plugging in another electrical device, and/or try another outlet. This gateway is tested and certified to run up to 940 Mbps on the Quantum Fiber network. CAUTION! Compared to WiFi 5, it delivers: About Lumen | About CenturyLink | Careers |Investor Relations |Newsroom |Legal | Legal Notices | Privacy Notice | Tariffs |Customers with Disabilities | Site Map|Cookie Settings |CenturyLink in Your Area | CenturyLink.net |Quantum Fiber in Your Area |White/Yellow Pages |Centurylink Retailer Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. Wait until after 7 p.m. on the service start date to attempt setup. 2017-04-24 02:55 PM. Please note that a phone jack is required to set up CenturyLink internet service in your home. This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. Note:The light ring will reset and return to solidGREENafter2 minutes if it fails to pair with a device. Advanced settingsgive you even more control over your modem's configuration. . After completing the syncing and setup process, the LED color will change to indicate the connection status: TheC4000BG/BZand LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. The C4000BG has the same specifications as theZyxel C4000BZ. This article describes how to configure your internet connection using any C4000 router or modem. Theutilities menugives you access to several additional tools to manage and test your modem. Once set up correctly, you can connect devices to it using an Ethernet cable or Wi-Fi. Downloading the MyCenturyLink app for easier install3. Editorial Score. 5. We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. Continue to the Internet connection Setup. Residential |Small Business |Enterprise Once it turns green, you can try pressing it again to connect. Zyxel C3000Z Modem. So my question is, can I can send this new modem back and get my money back? Works great. Once the light is green, you're connected to the internet and you can get online! To change your network name, go to the modem's wireless settings. If you have theC4000BG or LG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. I just upgraded my internet speed to 80mbps. Verified purchase: Yes | Sold by: bluehousesupply (0) (0) Website blocking. DSL and power ports on the back of the C4000BG and LG/LZ models. Verified purchase: Yes | Sold by: bluehousesupply . by windsurfingbett. It also comes with vectoring, which provides for increased performance and range. In an older home, there may be multiple jacks, and they may have been installed by different providers over the years. Try plugging the green cord into a different jack. Try this: Only the C4000BG and LG/LZ models have a DSL light. 11-22-2021 02:00 PM. Use a DSL splitter to plug a phone and a modem into one wall jack. This video provides a few simple tips that could help y. We've created a series of self-help and install videos to empower you to quickly get connected. Now it's time to get your modem hooked up. If NO, proceed to the next step, "Check for connectivity.". The particular jack you are using isn't hooked up or is faulty. Theutilities menugives you access to several additional tools to manage and test your modem. The one you use will depend on the type of internet service you have. It should turnsolidBLUEonceit has connected. Cyber Monday 2021 ****h. The main screen will appear. Works great, easy setup. Start by unpacking the box and identifying the modem, cables, and instruction card. See the detailed instructions and diagrams below. Have you ordered new internet service or a newAxon (Greenwave) C4000or Zyxel C4000series modem from CenturyLink, and are setting up the service yourself? Please note that a phone jack is required to set up Brightspeed internet service in your home. As part of the upgrade, I was sold a new modem which is supposed to be the C4000LG. Do not use the reset button unless instructed by a support representative. It can handle . Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). Themodem statusarea of the user interface allows you to view several options and check how your modem is running. If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. Option 2:Open a browser on your computer and go to http://connect.brightspeed.com(not"https"). Our troubleshooting team is standing by. All Rights Reserved. Create an account to follow your favorite communities and start taking part in conversations. The app makes installing your modem a snap, and is also a great way to manage all your CenturyLink services. For the following models: Plug the phone cord into a filter and then into the wall jack. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the mod, If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, then. It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more. We had to replace one of the same models and no issues. If your device doesn't have Ethernet, you can instead connect to WiFi using the login information on the bottom of the modem. All Rights Reserved. At this point, you are ready to activate your service! And don't worry if your computer is connected to the modem, you will be able to access this site even before your internet service is fully activated. If your service has already been activated, you might get a message earlier in the day. For the best results, read the full instructions below before you begin. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. Wait until after 7 p.m. on the service start date to attempt setup. These are essential to make sure you get the best phone and internet connection. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. Option 2:Open a browser on your computer and go tohttp://connect.centurylink.com(not"https"). If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement.
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